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Support Services for Victims


How Do I?

  Welcome to Over The counter Services   We are pleased to be able to provide answers to common questions regarding a large number of different services that we provide. For some services, we have provided 'forms' (in .PDF format) that can be downloaded, printed, and then completed at your convenience.

*Acceptable forms of payment are: cash, Visa, Mastercard, Debit, certified cheque, money order or bank draft.

  Fingerprint and Photo Destruction    
  An application can be made to have fingerprints and photographs destroyed. The requestor must complete a Request for Destruction of Fingerprints and Photographs form available at the front desk of any Division. The front desk staff will assist persons with completing the form.

The following conditions must apply before an application can be made:
  1. A Peace Bond must have expired before applying for the destruction of fingerprints and photographs.
  2. The applicant cannot have pending charges against him or her.
  3. The applicant cannot have a criminal record.
  4. All charges against the applicant have been withdrawn.

All applications are subjected to a processing fee of $65.

• Records to be destroyed are limited to fingerprints, photographs and the record of disposition (CPIC), and does NOT include incident/arrest report on file with the Durham Regional Police Service. The destruction of fingerprints and photographs may not impact the information included on a Criminal Information Request (Background Screening).

• The timely destruction of fingerprints and photographs are subject to the operational and administrative needs of the Service.


Eligibility Requirement for Individual:

 Have no criminal records (first time offender),

 Have NOT previously applied for a destruction of fingerprints and photograph, including applications that are currently being processed, appealed and/or granted.

 Have NOT been investigated in relation to a police matter, AND

 If charge subject to this request, does NOT involve, but is not limited to, offences involving Sex, Drugs, Violence or Weapons.

Eligibility Requirement for Charge related to this Request :

 If you meet the above requirements, you may have your fingerprints and photograph destroyed if the following time frame has elapsed:

STAYED CHARGES – At least one (1) year has elapsed from the date the stay was imposed (applies to judicial and prosecutorial stays)

ABSOLUTE DISCHARGE – After one (1) year from the date of the disposition.

CONDITIONAL DISCHARGE - After three (3) years from the date of completion of sentence.

ACQUITTAL – (Other than by reason of a verdict of not criminally responsible on account of mental disorder) after two (2) months after the expiration of the time allowed for the taking of an appeal or when an appeal is taken, three (3) months after all appeal proceedings have been completed.

WITHDRAWN OR DISMISSED – Other than by acquittal – thirty (30) days (appeal period) from disposition date.

WITHDRAWN-PEACE BOND - Upon expiry of the bond, normally one (1) year from disposition date.

WITHDRAWN-DIVERSION – After two (2) years from the date of Diversion.

** Notwithstanding any provision of this procedure, the destruction of fingerprints and photographs will be undertaken at the sole discretion of the Durham Regional Police and no provision of this policy shall create any private right to compel or require such destruction.

You will receive a letter in the mail notifying you of the decision of your application within 2 months of your application date. Please be advised that if your application is approved it takes approximately 6-9 months from the approval date for the destruction of your fingerprints and photographs to be completed.

The request costs $65.00 and must be paid in cash (exact change), MasterCard, Visa, debit, certified cheque, money order or bank draft.

For community police office locations and hours of operations, click here.

Appeal Process

 If you are denied destruction of your fingerprints and photograph, you may appeal the decision of the Records Supervisor to the Durham Regional Police Records Appeal Committee. The Appeal Committee shall consist of three panel members; Records Manager (and or designate), Legal Services Law Clerk (and or designate), Supt. Admin Services (and or designate). The Committee shall meet and review the application and apply this procedure to render a decision to confirm, vary or overturn the decision. Meetings will be held on a bimonthly basis as time permits.

 To commence the appeal process, make a written submission to the Administrative Assistant, Records Unit, at Durham Regional Police Headquarters. Submissions must be in writing, no longer than four pages and include supporting documentation (i.e. court transcripts, correspondence from solicitor).

Please be advised that if you are granted a Fingerprint and Photograph Appeal, this does not affect any charges that may be listed on a Criminal Information Request (CIR). For information on obtaining a CIR appeal, click here.
Contact Name: Kathy Massey
Phone: 905-579-1520 ext 4113
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